RETURN & REFUND POLICY

Order Cancellation: 

• Orders can be canceled before shipment. Once shipped, orders cannot be canceled. If canceled before shipment, a full refund will be issued.
  

Returns (if applicable):

• Customers can request returns within 14 days of receiving the product.
  
• To qualify for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. Do not return items to the manufacturer.
  
• Return shipping costs are the buyer's responsibility. Once we receive the package with tracking information, refunds will be processed within 2-7 business days.
  

Shipping Costs: 

• Customers are only charged once for shipping, including returns. No restocking fees are applied for product returns.
  
• For free shipping items, customers will be notified of return shipping costs based on our shipping expenses.
  

Refunds (if applicable): 

• Upon receiving and inspecting your return, we will email you to confirm receipt. Approval or rejection of the refund will also be communicated. If approved, refunds will be processed within a specified timeframe to your original payment method.
  

Late Repayment or Missing Refunds (if applicable):

• If a refund is not received, check your bank account first. Contact your credit card company, followed by your bank. Refunds may take some processing time. For further assistance, contact us at support@mail.vintagewatchstore.shop

Return Address: 

• Contact our customer service support@mail.vintagewatchstore.shop for the return address.
  
• Consumers are responsible for return shipping fees unless the return is due to damaged or incorrect goods shipped by us, in which case shipping fees are covered by us.